Additional Information - SHORTAGE
Order:
OOOOOOOOO
OS&D Number:
OOOOOOOOOOOO
Carrier:
OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
Customer:
Shortage occurs when the delivered quantity is less then the BOL quantity.
1. Do you have a signed copy of the POD?
Yes
No
If yes, please send to OSD@americold.com, with the order number in
the subject line of your email.
If the POD is not available, please
submit a copy as soon as it becomes available.
2. Is the trailer empty?
3. Was the driver allowed on the dock when unloading took place?
4.
Did you contact all of the drop locations to make sure that the product
was not pulled off any where else in error?
5. Did you review all of the PODs to see if overage was reported?